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Contact Us

WE’D LOVE TO HEAR FROM YOU

Whether you’re looking for styling advice, product information, custom sourcing, trade support, or assistance with an existing order, our team is here to help.

At Carly Thella Home & Décor, we are committed to providing personal, attentive service and a seamless shopping experience from your first enquiry through to delivery.


GENERAL ENQUIRIES

For product information, stock availability, delivery questions, order assistance or any other enquiry, please complete the form below or send us a message via WhatsApp.

Email: concierge@carlythella.co.za

WhatsApp: +27 83 684 0853

Our WhatsApp messaging service is available for enquiries and order assistance. Please leave us a message and our team will respond as soon as possible.

If you are contacting us about an existing order, please include your order number so that we can assist you more efficiently.

We aim to respond to enquiries as soon as possible during our normal business hours.


LOOKING FOR SOMETHING SPECIFIC?

If you are searching for a particular piece, size, colour or finish, or need assistance sourcing something that is difficult to find, you can submit a Custom Order Request.

REQUEST CUSTOM SOURCING →

For interior designers, architects, retailers, property professionals and hospitality businesses, visit our Trade & Design Professionals page.

APPLY FOR TRADE ACCESS →

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